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Free shipping to the United States, Canada, France and 20 other countries if you buy for at least $150 or upon negotiation with the support group. But for some remote areas, the express company may charge a remote area fee. If you need to pay for the shipping costs, it will be indicated on the checkout page or our colleague will contact you.

Standard processing time is between 1-3 business days excluding holidays. After the hair is shipped out, the shipping time usually needs about 5-7 business days if everything goes well in the shipping way. But If it has bad weather, flights delayed and other uncontrollable factors in the shipping way, it may be a little delayed. You can check more information through this link: https://myshalonhair.com/pages/shipping-policy

We have a 30-day return and replacement policy for no reason. After receiving the package, if you are not satisfied with the hair and want to return or replace the package, please contact us at contact@myshalonhair.com and we will tell you how to proceed. You can consult more information via this link: https://myshalonhair.com/pages/refund-policy

Yes, we ship our products all over the world unless it affects the safety of the shipping company.

Yes, 100% human hair, no fiber, no synthetic or animal hair, we have been selling hair on our website for several years, we only sell 100% human hair. We guarantee that this is 100% human hair, don't worry.